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Life360

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How do I improve an inaccurate location?

Make sure each phone has all location services turned ON, including GPS and WiFi. Turning GPS on for your phone does not improve the accuracy of your Circle member's locations- they must turn this ON for their phone.

Turning on WiFi on your device dramatically improves location accuracy, even if you are not actively connected to a WiFi network. Your device uses the WiFi sensor to detect nearby WiFi base stations and narrow your exact location based on that information.  With WiFi turned on, your device can quickly locate you within the bounds of a building; but with WiFi turned off, your location accuracy can be off by more than a mile as your device needs to rely on less precise location inputs (e.g. the location of cell phone towers).Tree Bottom Basket Christmas Trees Decorate Project Multiple IwqUFWt

Accuracy depends on many factors, such as your environment and your phone. At times, a highly accurate location won’t be available as some areas might have very poor signal or no signal at all.
Having the app open on your phone improves your location accuracy; when the Life360 app is running in the background, location accuracy will not be as high.
NOTE: CDMA cell carriers (including Verizon, Spring, and US Cellular) do not support internet while on a phone call. If your cell provider does not support internet while on a phone call, our system will not be able to update your movement, driving behaviors or detect a collision if you are on a phone call.

Apple and Android Settings for Best Accuracy:


ALL PHONES:

  • Log out of Life360 and turn off the device for at least two minutes to refresh it
  • A Sandals Platform Elegant Peep Toe Slingback Heel Black women Block TAOFFENVPN will interfere with accuracy - do not use a VPN with Life360
  • GM vehicles with Wifi Hotspot - using this will
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    prevent accurate location and drive details from being collected by the app since your signal provider location moves with your phone.
  • Mobile hotspots - will not provide accurate location as the Wifi signal is not based on a fixed physical location
  • Cellular Data - Life360 must be allowed to use cellular data to function properly
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APPLE/iOS*:

ANDROID:

Go to the Android phone Settings, tap on Apps, tap on Life360
  • ‘Mobile Data’ setting: turn on ‘Allow background data usage’ and ‘Allow app while Data saver on’
  • ‘Battery’ setting: make sure Life360 is not optimized
  • ‘Permissions’ setting: turn on ‘Location’ (other permission settings ensure Life360 features work as intended. ‘Calendar’ is not required)
  • ‘Notifications’ setting: these settings should be turned on in order to receive Place alerts, driving alerts and other notifications from the app
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Go to the Android phone Settings, tap on ‘Device maintenance’
Go to the Android phone Settings, tap on ‘Connections’
  • ‘Wifi’ setting: turn on Even when not connected, Wifi can detect the location of routers, helping to improve location accuracy
  • ‘Data usage’ setting: turn ‘Data saver’ off. Turn ‘Mobile data’ on
For Huawei phones:

*TIP for iPhone users, refer to the image below to see what the Life360 settings page should look like. Having all of these settings as shown in the picture will help ensure your iPhone provides the most accurate and up-to-date location information.

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